Last Updated: 1/1/2026

This Privacy Policy and General Policies document ("Policy") explains in a general and informational manner how the Application ("App", "Platform", "we", "our", or "us") handles information when you access or use our website, mobile application, and related services within the Kingdom of Saudi Arabia. The Platform operates in the hospitality and short-term accommodation industry, similar in nature to marketplace-based accommodation platforms.

This document is provided for transparency and general understanding only. It does not constitute a legal agreement, does not create binding obligations, and does not impose legal liability beyond what may be required under applicable laws.

SCOPE OF APPLICATION

This Policy applies to all users of the Platform, including but not limited to:

• Website visitors
• Registered users
• Hosts and property owners
• Guests and travelers
• Service providers interacting with the Platform

By using the Platform, you acknowledge that you have reviewed this Policy.

INFORMATION WE MAY COLLECT

We may collect information in various ways depending on how you interact with the Platform.

Information you may provide voluntarily includes:

• Name or profile details
• Contact information such as email address or phone number
• Account registration details
• Property or listing information
• Messages, inquiries, reviews, or feedback

Providing this information is optional and based on your use of the Platform’s features.

Information that may be collected automatically includes:

• Device and browser information
• IP address and general location data
• Usage activity and interaction data
• Cookies or similar tracking technologies

HOW INFORMATION MAY BE USED

Information may be used for general operational purposes, including:

• Operating and maintaining the Platform
• Enabling listings, bookings, and user communication
• Improving features, functionality, and user experience
• Providing basic support and service communications
• Enhancing platform security and fraud prevention

We do not guarantee uninterrupted availability or error-free operation of the Platform.

INFORMATION SHARING

Information may be shared in limited situations such as:

• Between users to facilitate bookings and communication
• With third-party service providers supporting technical or operational functions
• With payment or infrastructure partners
• When required by applicable laws or governmental requests
• To protect the safety, rights, or integrity of the Platform and its users

We do not operate as a data-selling business.

DATA STORAGE AND SECURITY

We apply reasonable technical and organizational measures to safeguard information. However, no digital system is completely secure, and absolute protection cannot be guaranteed.

Data may be stored on servers located inside or outside the Kingdom of Saudi Arabia in accordance with applicable regulations.

USER RESPONSIBILITIES

Users are solely responsible for:

• The accuracy and legality of information they provide
• Maintaining confidentiality of login credentials
• Compliance with applicable local laws and regulations
• Lawful use of the Platform for hospitality-related purposes

We are not responsible for user-generated content or user conduct.

LISTINGS AND BOOKINGS DISCLAIMER

The Platform functions solely as a digital marketplace connecting hosts and guests.

We do not:

• Own, manage, or operate properties
• Verify or guarantee listing accuracy
• Act as a party to agreements between hosts and guests

All stays, bookings, and transactions are undertaken at the users’ own discretion and responsibility.

COOKIES AND TRACKING

Cookies or similar technologies may be used to:

• Enable core functionality
• Analyze usage patterns
• Improve overall experience

You may control cookie preferences through your device or browser settings. Disabling cookies may affect certain features.

THIRD-PARTY SERVICES

The Platform may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of such third parties. Accessing them is at your own risk.

AGE LIMITATIONS

The Platform is intended for users who are legally permitted to use such services under applicable laws. We do not knowingly collect information from minors.

POLICY CHANGES

This Policy may be updated or modified at any time without prior notice. Continued use of the Platform indicates acceptance of any updates.

GENERAL DISCLAIMER

This Policy is provided on an "as is" basis for general informational purposes only. Nothing in this document creates warranties, guarantees, or legally binding commitments beyond applicable law.

CONTACT

For general questions regarding this Policy, please contact us through the communication channels available on the Platform.

By using the website or application, you acknowledge that you have read and understood this Privacy Policy and General Policies.